I.- OPERATION OF THE ETHICS MAILBOX.
What communications should be made through the Ethics Mailbox?
All information on breaches or non-compliance in a broad sense, that is to say, reasonable suspicions, real or potential breaches, which have occurred or are likely to occur in SURUS INVERSA, S.L., must be communicated through the established channels.
When is it necessary to inform?
You must report when you have reasonable grounds to believe that the information you indicate is true and susceptible to be considered as a breach or non-compliance. The report must always be made in good faith.
What channels has the Company set up?
- Telematically through the Ethics Mailbox enabled on the Surus Inversa and Escrapalia website.
- By means of written or verbal communication to any person who is part of the Compliance Body.
- By post to the following address: Camino de las Huertas 18, 2ºpiso, Pozuelo de Alarcón 20223, Madrid, Spain.
What information should be provided at the time of communication?
As far as possible, please provide information that is as complete, detailed and truthful as possible. Therefore, if you make a communication, please provide all the information and evidence available to you. This will enable the process to be managed as efficiently as possible.
Can the communication be made anonymously?
The SURUS INVERSA, S.L. Ethics Mailbox allows you to make communications anonymously.
This channel will not obtain data that allow your identification, in the event that you wish to communicate anonymously.
Likewise, the appropriate technical and organisational measures will be taken to preserve your identity, if applicable, and to guarantee the confidentiality of the data corresponding to the persons concerned and any third party mentioned in the information provided.
In case of providing documentation attached to your communication, please note that the documents contain traces of the device where they have been generated. We therefore recommend that you generate the files on devices not linked to any person or delete the metadata of the documents.
SURUS INVERSA, S.L. expressly prohibits reprisals against persons who submit a communication in accordance with the provisions of this Policy.